Log what a guest told us they lost. Close matches from Found Items appear automatically.
Item handed in to us? That goes on the Found tab instead.
No guest details — is this a found item?
A lost report is what a guest tells us they've lost, so it needs their name or contact.
An item handed in to us belongs on the Found tab, where it gets matched against lost reports.
Log found item
Log an item handed in. Matching open lost reports appear automatically.